Turning Student Feedback into Student Success.

StudentPulse transforms continuous student feedback into trusted quality data,
smarter wellbeing support and clear actionable insights for institutional decisions.

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Trusted by universities and colleges across Europe

The problem with student feedback today

Today most student feedback works like an autopsy. You only learn what the patient died of and it is too late to change the outcome. Most institutions still rely on long end of term surveys that ask everything at once and give nothing back. Students feel like data points, response rates fall, and results land in static reports that are already out of date. Quality, wellbeing and leadership all end up working from different and incomplete pictures of student reality.

  • 1. Students disengage
    Twenty minute forms on a laptop do not match life on the phone. Students do not see change, so next time they do not answer.

  • 2. Quality data is weak
    Low response rates and self selection make results unreliable. Teams drown in comments and spreadsheets, and it is hard to defend decisions or accreditation on data everyone doubts.

  • 3. Decisions are always late
    By the time reports arrive, that semester is over. Staff and leaders are reacting to last year, not helping students now.


StudentPulse replaces this with a responsive feedback system that works all year, not once a semester.

How StudentPulse works

1

Conversational check ins students actually answer

StudentPulse replaces long forms with short, friendly pulses at key moments in the journey. Students answer on their phone in about a minute, so you get fresh feedback all year instead of one big survey at the end.

  • Short pulses at key journey moments
  • Feels like a conversation, not a tax return
  • Typical completion time one and a half minute and very high completion rates
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Two smartphones on a wooden surface displaying a survey app with questions about exam expectations and response options.
Laptop on a round table displaying a webpage with a color-coded comparison chart showing scores for various business segments like Marketing, Economy, and Computer Science.
2

AI intelligence that turns answers into clarity

Our AI reads every comment and score in real time and groups them into clear themes, risk signals and drivers of experience. Instead of mining spreadsheets, you get simple stories that make sense for Quality, Wellbeing and Leadership.

  • AI reads thousands of comments and scores instantly
  • Groups insights into themes, patterns and risk signals
  • Delivers persona specific reports for Quality, Wellbeing and Leadership
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3

Routing, action and closing the loop

Insights are routed to the right teams and people, so issues become actions rather than reports on a shelf. Students see that their voice leads to real changes, and the institution builds a living feedback loop across courses and services.

  • Signals automatically find the right team or person
  • Students get self help resources or one to one support when needed
  • Changes are surfaced back to students so they see their voice made a difference  
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How we help Higher Education Instititutions

StudentPulse gives every team a shared feedback foundation while solving the very specific jobs of Quality, Wellbeing and Senior Leadership.

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Quality and accreditation

Build a continuous evidence base that goes far beyond end of term surveys. High response rates and an AI that turns thousands of comments into clear themes, ready to use in reviews, programme evaluations and accreditation.

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Wellbeing and student support

Spot early signs of struggle long before they show up as absence or drop out. Signals are routed to the right services, so students receive timely support and see that their voice leads to real change.

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Senior leadership and strategy

Get a live view of student experience across faculties, campuses and cohorts. Connect feedback to retention, quality and investment decisions, and steer the institution with real time insight instead of old reports.

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The check-in impact

With StudentPulse’s check-ins we transform student feedback into immediate student and institutional actions.

88%

Avg. completion rate

+60%

Students connected

+14%

Students identified

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"The ability to get real-time feedback from students has been transformative for us. With StudentPulse, we can now adjust courses in real time, improving student satisfaction and engagement while providing timely support to students who need it."

Carlos Augusto Santos Silva

Vice President of the Pedagogic Council, Técnico Lisboa